Marketing Operations Specialist
ScreenCloud
Marketing & Communications, Operations
London, UK
Posted on Feb 27, 2025
Hello, we’re ScreenCloud!
Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs.
At ScreenCloud, we’re hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers’ businesses thriving.
We’re very proud of our product and we’re also incredibly proud of our people. It’s our ‘ScreenClouders’ and the culture they nurture that will take us where other companies just can’t go. So if you’re someone looking to join a team of talented individuals, apply below!
The Role
We’re looking for a Marketing Operations Specialist to join our RevOps team, taking ownership of marketing campaign execution, process automation, and enhancing reporting and analytics. This is a fantastic opportunity to thrive in a fast-paced scale-up environment, working hands-on with best-in-class technology while making a direct impact on the business.
By optimising marketing automation, data accuracy, and reporting, you'll play a crucial role in demand generation, pipeline efficiency, and marketing effectiveness—ultimately driving revenue impact. Your work will ensure operational excellence across the marketing function, equipping the team with the tools and insights they need to succeed.
Responsibilities
- Manage our marketing tech stack and integrations, with a strong focus on HubSpot and Salesforce primarily
- Optimise existing marketing automation workflows and implement new ones as required for accuracy, speed, and efficiency
- Collaborate with other teams to ensure seamless integration of marketing automation and analytics systems
- Support the marketing team through automation and reporting, whilst acting as a strategic partner to all GTM functions
- Monitor and report on lead volume and conversion performance against company objectives.
- Manage the backend of marketing, sales, and customer success-led campaigns, from design and tracking progress through execution and analysis
- Track and analyse marketing campaign performance, providing data-driven insights of what’s working and what's not
- Develop and maintain dashboards to report on key marketing KPIs, including lead generation, conversion rates, and campaign ROI
- Not just reporting—analyse data to draw meaningful insights to help drive decisions
- Develop, implement, and maintain Marketing policies and procedures, ensuring process adherence and SLA compliance
- Identify inefficiencies in marketing operations and propose scalable solutions
Requirements
- Proven experience of relevant marketing operations experience, with a solid understanding of SaaS business models
- Strong technical fluency in HubSpot, Conversational marketing tools (e.g. Qualified, Drift), and analytics tools (e.g., Tableau, Looker)
- Experience with data manipulation, reporting and analysis
- Excellent project management skills with the ability to prioritise, multitask, and meet deadlines in a fast-paced environment
- Strong problem-solving and analytical thinking abilities
- Excellent communication and collaboration skills
- A proactive approach to problem-solving, with a focus on continuous improvement.
- Open mentality and willingness to learn more
- Nice-to-have: Experience leveraging AI tools to enhance marketing efficiency, such as predictive analytics, chat automation, or AI-driven customer segmentation
Interview Process and Experience
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know.
Key Info
👩🏫 Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final
🏡 Hybrid Friendly Working: 2-3 days in Office
✨ Flexi-Hours: We don’t follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love!
Benefits
Unlimited annual leave
Hybrid-friendly working
Working from home fund
Flexible working hours
Pension scheme
Share in success scheme
Cycle to work scheme
Retail discounts
Enhanced parental leave
Personal development fund
Westfield Health cash plan
Free annual flu vaccine
Our Values
At ScreenCloud our values are core, this means they are the starting point - they underpin everything we do and enable a culture we can be proud of, both internally and externally.
🤲Trust & Transparency
🦁 Unconventional & Brave
💪 Integrity
📚Continuous Learning & Development
FIND OUT MORE
Click here for some podcasting with our co-founders.
Read our culture blog here.
Get social! Follow us on Linkedin at @ScreenCloud - Digital Signage, and on Instagram at @Lifeatscreencloud