Operational Risk Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Risk at Revolut operates across all functions, products, and regions to monitor front-line performance and ensure the business operates safely. They’re among the first to be involved in new initiatives, from tech to customer support.

We're looking for an Operational Risk Manager to play a key role in embedding Revolut’s global risk framework locally. You’ll help build a solid control environment across products and functions, ensuring our fast-growing operations remain safe and compliant with regulatory expectations.

Up to shape what’s next in finance? Let’s get in touch.

What you'll be doing

• Implementing operational risk management Frameworks in South Africa, ensuring full alignment with BCRA and internal standards
• Establishing effective governance, escalation, and reporting mechanisms for operational risk events
• Conducting regular risk and control self-assessments (RCSAs) across core processes and new initiatives, maintaining the operational risk register, and tracking remediation actions
• Advising business units on risk mitigation, control effectiveness, and best practices
• Leading incident management processes, including event capture, root cause analysis, and coordination of loss reporting with global risk teams
• Developing and presenting operational risk reports, dashboards, and KRIs to local, regional, and global stakeholders
• Managing third-party and outsourcing risks by overseeing due diligence, onboarding, and compliance with Revolut’s and BCRA’s outsourcing policies
• Owning the BCP/BDR framework, ensuring operational resilience, conducting regular testing, and fostering a culture of proactive risk awareness across teams

What you'll need

• 5+ years of experience across risk management
• Experience in operational risk management, including information technology risk, outsourcing, and third-party risk
• A solid understanding of control frameworks
• Expertise in process mapping, RCSA, control testing, and remediation
• Knowledge of governance and control environments
• Familiarity with fintech risk areas, including payments, cards, lending, fraud, and AML
• Experience building and managing BCP/BDR frameworks
• Excellent report writing, analytical, and risk monitoring skills

Nice to have

• Experience within banking in South Africa
• Research skills
• Knowledge of SQL

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice