Outsourcing Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The Outsourcing team is responsible for managing and overseeing outsourcing risks and other third-party arrangements, including regulatory obligations, operational resilience, and exit strategies.

We’re looking for an Outsourcing Manager to manage outsourcing oversight in India. You’ll be the key point of contact for our primary service provider and local vendors, ensuring all contracts, SLAs, and governance meet Indian regulatory requirements.

This is a unique opportunity to build the outsourcing framework from the ground up in one of our fastest-growing regions.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Owning and implementing the third-party risk management policy and operating model for Revolut in India
• Managing outsourcing relationships, ensuring compliance with RBI outsourcing guidelines and Indian regulatory requirements
• Overseeing due diligence, risk assessments, and vendor monitoring for both intra-group and external providers
• Monitoring SLAs, downtime, subcontracting, patch management, and remediation plans to ensure service quality and operational resilience
• Collaborating with Compliance, Risk, and Operations to prepare audit-ready documentation, ensuring compliance with Indian regulatory obligations on outsourcing, capital adequacy, and operational resilience
• Providing guidance to staff on third-party risk management procedures and their ongoing accountability
• Preparing regular reports for senior management on outsourcing risks, compliance, and performance metrics
• Laying the foundation for a vendor management team in India as Revolut continues to scale

What you'll need

• A bachelor’s degree in business, finance, law, economics, or a related field
• 7+ years of experience in vendor management, outsourcing oversight, or third-party risk management within financial services or fintech
• Solid knowledge of RBI outsourcing regulations and how they apply to financial institutions
• Experience developing service monitoring frameworks, due diligence processes, and risk assessments for outsourced arrangements
• Excellent stakeholder management skills across local and global teams
• Fluency in English

Nice to have

• A risk management qualification
• Executive and board-level interaction experience
• Solid connections across industry stakeholder groups
• Previous experience in Big 4 consulting or vendor risk advisory
• A solid understanding of the fintech and/or banking landscape in India

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice