Concierge

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The Revolut People team is pivotal to how we support our people and manage a seamless experience for them each day. From onboarding flows to line manager coaching and development, our goal is to create a partnership with our teams that's people-centric and value-adding. Put simply, we come to work to create a fantastic experience that our people love, and that starts from the moment we connect with our new joiners.

Join our dynamic team as an on-site Concierge at our London office, where you’ll be the face of Revolut's flagship location. You'll create a welcoming and professional environment, ensuring the reception area shines and our guests feel at home. Your day will be varied — from managing meeting rooms and answering calls, to coordinating with vendors and handling office supplies.

If you're organised, proactive, and love a fast-paced setting, let's get in touch.

What you’ll be doing

• Taking care of the proper image of the company and appearance of the reception according to Revolut's standards
• Supporting the business meetings held in the office, including acting as a point of contact, managing visitors, welcoming guests, booking rooms, etc.
• Maintaining meeting rooms, providing necessary stationery, and ensuring tidiness
• Managing WX tickets, responding politely and adequately while meeting SLAs
• Supporting customer questions (internal and external visitors, Revoluters, stakeholders) via email, Jira, Slack, and in-person
• Cooperating with building management, vendors, security, and cleaning teams
• Managing proper communication related to WX activities, regarding any issues and planned actions
• Managing company documentation (outgoing/incoming mail, emails, invoices, etc.)
• Conducting daily office checks and reporting any issues
• Ordering office supplies and keeping inventory of stock
• Managing office access and badge control

What you'll need

• 1+ years of relevant experience
• Excellent organisational and time management skills, with the ability to multitask
• To be motivated with a positive, can-do attitude
• Team player skills and the ability to work independently, taking initiative when needed
• Keen attention to detail
• Flexibility and a willingness to tackle a variety of duties and learn new skills
• Reliability and responsibility with a friendly and approachable manner

Nice to have

• Experience working in a similar position at a multi-location, international company
• A general understanding of tech services, specifically use of MacBooks and Google Suite

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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