Strategy & Operations Manager (Payments)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans.

We're looking for a Strategy & Operations Manager to help us solve the toughest problems in our global fintech. Someone to roll up their sleeves and dive into every area of our business to help millions of customers worldwide.

Watch this video from our team members about what goes into being a Strategy & Operations Manager at Revolut. If you want to gain unparalleled experience at a leading fintech company, let's get in touch 🚀

What you’ll be doing

• Building the business from ground-up and preparing Revolut for growth in the territory
• Working with the core payment team in the UK Bank
• Working with payment systems, platforms, and tools, with some exposure to APIs and integrations
• Leading and managing multiple projects related to payments, ensuring on-time delivery and alignment with business priorities
• Driving continuous improvement initiatives in the payment operations process by adopting new technologies and methodologies
• Managing relationships with payment service providers, banks, and other partners to maintain efficient payment channels
• Collaborating with senior leadership to shape and execute the overall business strategy for core payments
• Formulating and managing critical partnerships in the UK to launch products in the territory
• Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly (Strategy)
• Proactively searching for new features to providing a seamless customer experience (Product improvement)
• Developing strategic supply chain partnerships and negotiate commercial terms

What you'll need

• At least a 2:1 degree from a top university
• 5+ years of work experience in a fast-paced environment
• In-depth understanding of the payments landscape in the UK, including knowledge of payment systems (BACS, RTGS, Faster Payments), and key industry players
• Familiarity with UK payment regulations and a good grasp of fintech innovations in the payments space
• A solid track record of taking ownership and leading complex projects end to end
• A magic skill to break complex problems into smaller ones and enjoy working with data
• Natural curiosity and a will to make an impact
• An interest in the financial industry

Nice to have

• Ability to think strategically and anticipate future trends in the payments space in the territory for UK
• Proficiency in project management software, tools like Excel, and relevant analytics platforms
• Hands-on coding experience with SQL, Python, or R

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.