Fraud Manager (Insights and Future Strategy)
Revolut
About Revolut
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 45+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Fraud Prevention is a key department that ensures Revolut’s products and processes deliver robust fraud mitigation while preserving a great customer experience and supporting Revolut’s growth. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing fraud 🎯
We're looking for an experienced Fraud Manager to shape our future fraud strategy in line with a changing regulatory landscape 📣 Working closely with our Head of Fraud, you'll ensure we're considering future fraud threats and the latest approaches to fraud detection, prevention, and investigation.
You’ll be considering the fraud threat landscape across Revolut’s different products and collaborating with our fraud product teams. We're looking for a results-driven individual who’ll join us to continuously improve all aspects of our fraud risk management 🏋️♂️
Up for the challenge? Let’s get in touch 👇
What you’ll be doing
- Supporting the design and development of innovative yet practical fraud controls by translating regulatory requirements and industry best practise into fraud control design recommendations
- Assessing and monitoring the industry fraud threat landscape providing a high-quality feedback loop to inform Revolut’s overall financial crime risk and control framework
- Identifying future fraud threats proactively and conducting a review of existing fraud processes, systems, and controls to identify potential gaps and solutions
- Keeping up to date with relevant regulations, industry guidance, and financial services innovations, particularly from a fraud risk perspective
- Ensuring clarity, transparency, and insight in both BAU and growth/expansion related discussions with regulators, law enforcement, and banking partners
- Collaborating, coordinating, and partnering with Revolut’s fraud product and services teams, as well as local legal entities
What you'll need
- Excellent financial crime experience, ideally gained via working in either a consultancy or financial institution in fraud prevention and detection
- Exceptional knowledge of industry-wide best practices for fraud controls and interventions
- Experience performing fraud assessments, and assessing, designing, and mitigating controls
- A solid understanding of both traditional and innovative financial services products and their associated financial crime risks
- An understanding of both traditional and innovative fraud solutions that can be utilised to solve current and future fraud challenges
- Proficiency in performing research of regulatory requirements, industry guidance, and case studies in relation to new markets, products, or fraud solutions
- Strong critical thinking and decision-making skills
- To be highly organised and have a structured working style
- Excellent report writing and presentation skills
- Excellent stakeholder management skills
- Fluency in English with excellent communication skills
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
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