Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

💡 Please note that for this role C2-level Spanish proficiency is required. This is a fully on-site position based in Berlin.

What You’ll Do ✨

• 🤝 Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities for the Spanish markets

• 🚀 Onboard customers from day one after signature and guide them through the entire lifecycle.

• 💡 Leverage customer feedback to enhance our software, in close collaboration with our development team

• 🚀 Continuously improve customer experience and streamlining processes

• 📊 Identify and capitalize on upselling opportunities and seeking out potential partnerships, keeping ahead of industry developments

• 🧠 Strategically plan and implement projects that drive Reonic's growth and innovation

What Makes You a Great Fit ✅

• 🎯 Experience in B2B SaaS customer service or success, with a strong emphasis for engaging directly with customers

• ⚙️ Technical background e.g. (industrial-) engineering

• 🌱 Previous experience in the start-up ecosystem

• ⚡ Motivation to drive change in renewables and have a positive impact

• 🌍 Excellent communication and presentation abilities in Spanish and English

Why Join Us?

• 🌍 Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector

• 🚀 A pivotal role in a fast-growing VC-backed startup building a product already loved by 1400+ B2B customers

• 💡 Freedom to innovate and make quick changes (a nothing-is-impossible spirit of a small but effective team)

• 🏋️‍♂️ Perks include gym membership, coffee, regular team events, MacBook & more

• 💰 Receive competitive pay

💡 Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.

About Reonic 🌱

At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and trusted by 1,400+ business customers, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.

🔗 Ready to shape the future of renewable energy? Apply now!