Are you passionate about renewable energy?

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

Please note that for this role, C2 Portuguese proficiency is required. This is a full-time, freelance or remote position and you need to be based in São Paulo.

What you will do

• Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities in the Brazilian market.

• Leverage customer feedback to enhance our software, in close collaboration with our development team.

• Continuously improve customer experience and streamline processes.

• Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments.

• Strategically plan and implement projects that drive Reonic's growth and innovation.

What Makes You a Great Fit

• Experience in B2B customer service or success, with a strong emphasis for engaging directly with customers.

• Technical background e.g. (industrial-) engineering.

• Previous experience in the start-up ecosystem and a degree in economics, engineering, or a related field (are a plus).

• Motivated to drive change in renewables and make a positive impact.

• Excellent communication and presentation abilities in Portuguese and English.

Why Join Us?

• Be part of one of the fastest growing VC-backed startup in Germany with 3000+ satisfied B2B customers.

• Enjoy opportunities for personal and professional growth.

• Embrace the freedom to innovate and make quick changes in a dynamic team.

• Perks include gym membership, coffee, regular team events, MacBook and more.

• Receive competitive pay.

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back - we value talent and passion above all.

About Reonic

At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast - and we need YOU to help us accommodate our new and existing customers.