Why qlub?

qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.

From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.

The Role

We’re seeking a dynamic and experienced Operations Executive to lead and optimize qlub’s operational processes across Thailand. You will be responsible for operational onboarding and supporting merchants on qlub’s platform and services.

You’ll play a pivotal role in shaping qlub’s expansion, working closely with cross-functional teams and external partners to deliver seamless merchant experiences and empower restaurants to thrive.

What You’ll Be Driving:

• Lead and execute the operational on-boarding process for new F&B establishments to our platform.

• Be a knowledge specialist on qlub & F&B operations and solve operational bottlenecks

• Organize and lead training sessions for new accounts to ensure merchants are able to fully utilize qlub's services.

• Build and manage relationships with our merchants and optimize usage efficiency

• Support qlub’s product development and POS integrations to improve features and solve bugs and pain points.

• Support management with important strategic insights and recommendations based on on-ground feedback, reports & industry trends.
  

Qualifications:

• 2-3 years of experience in operations, preferably in Fintech and/or F&B industry, fresh graduates with strong interest are welcome to apply

• Strong problem-solving and analytical skills - the ability to identify operational challenges and drive process improvements

• Strong communicator - have a good command of English and can communicate clearly with F&B decision-makers and stakeholders.

• Like to get your hands dirty - proactive and willing to take ownership of tasks on the ground.

Sounds like you? Are you excited by this opportunity? If so, “Apply now”.