Client Partner Job Description

Empower thousands of entrepreneurs, ventures, and marketing agencies to grow their online brands, with a solution they will use daily

Join us at one of the most exciting moments of our history: we just released game-changer updates in the app and acquired 200+ brands in 2 years. We’re in the starting blocks to keep scaling with ~$10M in the bank

Be at the forefront of the DTC ecosystem, get an inside view of the fastest-growing brands, and become a knowledge expert in fast-growing industries like DTC, E-commerce, and Data.

90% inbound sales

Deal Size: $4k+ average contract value

Close rate: 35/40%

Sales cycle: 20 days from lead to closing (1-4 touches)

Ideal Customer Profile: CMO / E-commerce manager of a $1M-$50M DTC brand on Shopify, scaling fast

Ambitious yet realistic quota

Conduct product discovery calls to prospective brands interested in Polar Analytics

Drive close rate of trial users, by deeply understanding and empathizing with their needs, and matching these objectives with the product value propositions

Build strong, trusted relationships with key people within marketing and eCommerce teams, including end-users and executives/decision-makers

Relentlessly (But not pushy) follow-up, always helpful and fresh (Emails & Slack)

Act as the voice of the customer, communicating needs or feature requests internally to influence the product roadmap

You enjoy the eCommerce, DTC, and SaaS space

You have previous successful B2B SaaS experiences, selling to SMBs with short sales cycles, and previously used a CRM like HubSpot

You have exceptional written and verbal communication in English

You are passionate and humble, you always love to learn and share

You thrive with ownership and responsibility

Highly Competitive salary & equity (90th percentile of the market worldwide)

Remote-first organization with a culture around impact rather than hours

Latest MacBook Air (+1000$ to spend on accessories that will help you create the best working environment possible)

Complimentary private health insurance

Quarterly company-wide summits (Or Offsites) to discuss where we're going and strengthen the social bonds