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Business System Lead

NexHealth

NexHealth

United States
Posted on Thursday, August 10, 2023
About NexHealth
Our healthcare system is frustratingly analog. When you live in a world of one-tap car rides, meal delivery, and unlimited streaming, why do you have to call to schedule an appointment with a doctor and are still handed a clipboard to fill in a form? NexHealth’s mission is to accelerate innovation in healthcare. We’re doing this by connecting patients, doctors, and developers. We’re the first to fully automate the integration with health record systems, paving the way for a new generation of disruptive health-tech companies
Here's some of what we've accomplished:
  1. $125M Series C at $1B valuation
  2. Manage more than 38 million patient records
  3. 100%+ annual revenue growth
  4. Top 10% of Inc. 5000 (2022)
Business System Administrator at NexHealth

As the Business Systems Administrator, you will have the opportunity to drive our go-to-market systems with a direct impact on our ability to execute and grow.

What You’ll Do:

  • Lead technical and functional administration, support, maintenance, and stability of Salesforce and all associated packages, tools, and integrations.
  • Work closely with business partners to understand and refine requirements, objectives, and processes to drive incremental improvements for our CRM system.
  • Own data quality within Sales and Marketing systems as it pertains to system configuration, data validation, enrichment, sanitation, and deduplication.
  • Ensure appropriate controls and documentation are followed to maintain system stability.
  • Audit and remediate issues impacting user experience, performance, and security.
  • Manage the ingestion of data into our systems.
  • Provide user support for systems-related issues.

What You’ll Bring:

  • 5+ years of Salesforce.com administration experience in a high-growth organization.
  • 3+ years experience with marketing automation systems such as Hubspot or Marketo.
  • Prior experience with B2B SaaS or API-driven businesses preferred.
  • Certified Salesforce Administrator (ADM 201 Certified).
  • Proven track record of managing multiple projects simultaneously.
  • Effective written and verbal communication skills, and proven ability to drive cross-functional projects forward.
  • Excellent understanding of standard Salesforce.com functionality and best practices.
  • Comfortable executing in a fast-paced environment.
  • Effective written and verbal communication skills, and proven ability to drive cross-functional projects forward.

NexHealth Values

  • Solve the customer’s problems, not yours
    When making decisions, think from the perspective of the customer. It’s easy to make decisions that make our lives simpler, but not the customers.
  • Do the things others are not willing to do
    As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace.
  • Take ownership
    Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
  • Say what’s on your mind, with positive intent
    Be direct, proactive, transparent, and frequent in your communication.
  • Default trust
    As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
  • Think in first principles
    We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions.

Benefits

  • Competitive salary plus equity
  • Commuter benefits
  • 401K
  • Full Medical, Dental and Vision
  • Unlimited PTO

EEOC Statement

#LI-Remote