A little about us

incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.

Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.

The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.

We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

The Team

Our Enterprise sales presence is set to expand significantly in 2026, and we’re looking for strong, experienced leadership to help build a high-performing team of AEs and drive growth across strategic markets across the Americas.

As Enterprise Sales Manager, you’ll play a key role in turning our early momentum into a scalable and repeatable sales engine for the region. You’ll be responsible for hiring, developing, and leading a team of Enterprise Account Executives, while shaping the strategy and operating model that underpins our long-term success across.

You’ll partner closely with our Head of Enterprise Sales, founders, and other senior leaders to define regional priorities, close strategic deals, and lay the foundations for sustainable growth. The team you build will be instrumental in strengthening our market position and expanding our footprint across the enterprise segment.

This is a hands-on leadership role for someone excited to build from the ground up, combining strategic thinking with execution, and helping take incident.io’s enterprise business to the next level.

What you’ll be doing:

• Hire, develop, and lead a team of Enterprise Account Executives across key markets.

• Define and execute the regional sales strategy, working closely with the Head of Enterprise Sales to build a repeatable, outbound pipeline engine.

• Support your team in navigating complex, high-value sales cycles—from initial outreach to close.

• Collaborate with cross-functional partners (Product, Marketing, CS) to align on market needs and opportunities.

• Build scalable processes, tools, and forecasting rhythms to help the team consistently hit and exceed targets.

What you need to be successful:

• Proven experience leading enterprise sales teams in a high-growth B2B SaaS environment.

• A strong track record of closing and supporting complex, multi-stakeholder deals.

• Ability to hire, coach, and develop talent in both early-stage and scaling environments.

• Strategic thinking with a hands-on, roll-up-your-sleeves mindset.

• Excellent communication and cross-functional collaboration skills, with comfort working across cultures and time zones.

Supporting you

We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

• Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.

• Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.

• First Friday of every month off. Yes, seriously.

• Enhanced pension. We put real money in, because future-you deserves better than an afterthought.

• Meaningful equity. We're rapidly scaling, and everyone who helps shape the outcome should share in it.

• Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.

• Generous parental leave. The early days with a new baby matter more than anything we're doing here, and we want you to be present for them.

• Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.