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Locations

San Francisco, CA, USA

industry

Administrative Services · Consumer Products · Hardware · Information Technology · Professional Services · Software

Size

51-200 employees

Stage

Other

founded in

2014

Gladly is a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations. With Gladly, customers are at the center and brands can communicate with their customers seamlessly across any channel from voice, email, messaging, chat, and social media. Agents are empowered, customers feel known, and companies build love and loyalty through consistently positive experiences. Gladly is based in San Francisco and funded by Greylock Partners, GGV Capital, NEA, and JetBlue Ventures.


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