Locations
United States · San Francisco, CA, USA
industry
Administrative Services · Information Technology · Internet Services · Professional Services · Sales and Marketing · Software · Telecommunication
Size
201-1000 employees
Stage
Series C+
founded in
2013
Front is an AI-powered customer service platform designed to enhance collaboration and streamline communication across various channels. It enables teams to manage customer interactions efficiently, providing tools for ticketing, live chat, and workflow automation. With a focus on exceptional service, Front supports over 9,000 businesses globally, helping them improve customer satisfaction and operational efficiency. The platform's unique selling proposition lies in its ability to integrate multiple communication channels into a single inbox, allowing teams to respond faster and more effectively. Front's traction includes significant metrics such as a 428% average ROI and a 98% customer satisfaction score, positioning it as a leader in the customer experience market.
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