Head of Commercial
Operations
Lagos, Nigeria
Duplo is a Lagos-based fintech startup that enables businesses in Africa to automate their spend management, simplify cross-border payments, and control business finances all on one platform.
We want to make B2B payments as simple as P2P payment apps. Most business payments in Africa are made offline….yikes. We are on a mission to transform this. We are backed by top investors including Point Nine, Tribe Capital, Commerce Ventures, Liquid2 Ventures, Basecamp Fund, Soma Capital, YCombinator, Oui Capital, and others.
This is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millions.
The Head of Commercial will be responsible for overseeing revenue generation for all aspects of Duplo’s products and leading large-scale partnerships within Nigeria. This role requires a visionary leader with a deep understanding of the fintech and payments ecosystem, strong strategic planning skills, and a proven track record of driving results in a fast-paced, dynamic environment.
Responsibilities:
- Commercial Strategy: Develop and execute Duplo’s commercial strategy across all products for the Nigerian market.
- End-to-End Revenue Ownership: Take full ownership of executing revenue strategies to generate growth.
- Team Leadership: Grow, manage, scale and lead a high-performing sales team to drive sales to enterprise, mid-market and SME business segments as applicable.
- Cross-Functional Leadership: Provide leadership and direction to the Sales, Product and Marketing teams based on customer needs, setting clear objectives to achieve sales targets.
- Research: Conduct market research and analysis to identify growth opportunities, evaluate market trends, and anticipate competitive threats.
- Partnerships: Drive strategic partnerships to accelerate product adoption and grow performance.
- Sales Process Optimization: Review and optimize all sales processes, including forecasting, pipeline management, and sales performance analytics, to optimize sales effectiveness and efficiency.
- Negotiations: Negotiate contracts and agreements, ensuring favorable terms, pricing, and SLAs.
- Client Management: Understand client needs, develop business cases, and act as a trusted advisor to senior stakeholders at target companies, articulating Duplo’s value propositions effectively.
- New Market Opportunities: Identify new market opportunities to grow market share and aid expansion.
Requirements:
- At least 10+ years experience in sales, fintech, or corporate banking is required.
- 5+ Years of experience structuring, pricing, and negotiating large-scale partnerships.
- 5+ Years of experience in payments (payment gateway, checkout and crossborder payments) is mandatory.
- SaaS sales experience is an added advantage.
- Proven track record of meeting and exceeding established goals for the business and for partners.
- Ability to work with multiple stakeholders.
- Ability to make decisions in a changing environment, anticipate future needs and drive results.
- Strong sense of ownership and determination to get things done.
- Exceptional communicator (written and oral) with strong interpersonal skills.
- Can-do attitude with a willingness to roll up your sleeves and figure it out.
