Company Description

Who We are

Our mission is to “make the healthcare experience more human”. Docplanner is a SaaS tool for doctors and clinics used to optimize their patient flow, reduce no-shows, and digitize their practices to be able to spend more time with the patient. We also operate marketplace-websites in 12 countries which serve 62 million patients monthly to easily find the right doctor and book an appointment. Only last month 5 mln medical visits were booked via our websites. That makes us the world's leading marketplace connecting doctors and patients. We have been growing rapidly and are on a path to reach EUR 0.5 bln in ARR in the next 3-5 years!

Docplanner was founded in 2012 in Poland. Our team now numbers over 2000 people based across 9 offices in Warsaw, Munich, Barcelona, Istanbul, Rome, Mexico City, Curitiba, Rio de Janeiro and Bologna. It is backed by leading venture capital funds including Point Nine Capital, Goldman Sachs Private Capital, and One Peak Partners, raising a total of €130 million to date.

“Culture eats strategy for breakfast” according to Peter Drucker. We believe in that. We’re looking for exceptional people who can help us change the world while building an amazing company. One of those is the Global Data Analyst, Sales Operations.

Job Description

Role Overview

Join us as the Global Data Analyst- Sales within our Global Sales Operations team whose main goal is to increase the Productivity of Sales and Expansion across all segments and markets. Reporting directly to the Global CSO, you will play a pivotal role in our organization. Your primary responsibility leverage data analytics to optimize sales strategies and expansion efforts. This includes conducting thorough data analysis, crafting and executing queries, developing strategic dashboards, participating in or leading machine learning projects, and evaluating A/B testing results to drive impactful business decisions.

What you will do:

• Analyze and Communicate Data Insights: Thoroughly examine data sources to identify issues, interpret trends and patterns, and communicate these insights. Enhance your understanding of our database by studying other analysts' SQL queries, codes, and models.
• Drive Innovation and Execution: Merge business insights with deep data understanding to develop new ideas. Execute these through writing optimized queries, calculating new metrics, building sophisticated reporting and operational monitoring systems, and creating both strategic and tactical dashboards.
• Develop Machine Learning Models: Participate in the design and development of ML models, sharpening your skills in various decision-making algorithms to support and lead data-driven projects.
• Lead A/B Testing Initiatives: Design, prepare, and analyze A/B tests, then communicate the results to business stakeholders to inform decision-making.

Qualifications

What will help you thrive:

• 3+ years of experience in data analytics or a similar role
• Bachelor's or Master’s degree in Data Science, Data Analysis, Mathematics, Statistics, Computer Science, or Economics is preferred but not mandatory
• Excellent critical thinking, comprehension, and communication skills
• Proactive, results-oriented, with a hands-on approach to problem-solving
• A good excellent understanding of SQL
• An excellent understanding of data analysis in Python
• Experience with data visualization solutions (i.e. Tableau, etc.)
• Fluent in English (verbal and written)

Extra credit

• You speak one additional language amongst the following: Portuguese, Spanish, Italian, Polish
• You have some experience in Machine Learning

Additional Information

Logistics

In this role, you'll be reporting to Cem Yucelten (Global Chief Sales Officer)

This is a role on the Global Docplanner Team.

Process of getting to know each other (preliminary)

1. 30' minute Interview with Aïnhoa Hameeuw (Global Talent Partner)
2. 60' minute Interview with Imanol Goicoechea (BI Analyst) & José Ghiringhelli (Project Manager)
3. Business Case to be prepared & presented to: Cem, José and Imanol
4. References & Offer

Benefits

• Share options plan after six months working with us, vesting in 5 years (subject to separate ESOP agreement and plan)
• Gym membership (reduced price)
• Health Insurance paid by the company
• Flexible retribution plan benefits
• Mental health program (iFeel)
• 23 days of holiday per year (on top of bank holidays, plus your birthday off on top)

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other. ❤️