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Learning Experience Designer



Denver, CO, USA
Posted on Thursday, June 27, 2024

About the opportunity

Contentful Learning Services creates impactful, scalable learning experiences to help software developers, content authors, content architects, and other Contentful customer roles get the most out of the Contentful platform. We don’t do average. We’re out to reset the industry standard for helping customers quickly create value while building on the best practices that lead to long term success.

We’re looking to hire a multi-talented, technically savvy learning design expert who can help us continue to create the industry’s most creative, impactful, and engaging learning experiences.

What to expect?

  • You will research how different Contentful users are leveraging our platform to identify learning outcomes and scope high-impact learning materials.
  • You will collaborate with key stakeholders across the business, fellow learning experience designers, your learning services teammates, and subject matter experts within Contentful to uncover business and learning needs.
  • You will own the end-to-end design, development, and release of new learning materials (self-paced courses, videos, simulations, documents, job aids, etc.) for the Contentful Learning Center.
  • You will design comprehension checks and assessment activities that accurately gauge learners’ ability to use Contentful software for real-world tasks.
  • You will measure and analyze the impact of learning materials and continuously maintain and update content to better support business and learning goals.
  • You will seek continuous improvement in the areas of operational excellence, scalability, efficiency, and learning effectiveness.

What you need to be successful

  • You like to turn over rocks, just to see what’s underneath.
  • Bachelor’s degree in a learning or technology-related field.
  • 3+ years of experience in instructional design/learning experience design.
  • You are an architect and a builder who enjoys creating engaging, interactive learning courses with assets such as videos, graphics, and diagrams, often from scratch.
  • Your portfolio shows that you are an innovator with the ability to find creative solutions to complex learning problems.
  • You can tell a story with visuals and words.
  • You have experience working with technical SMEs, solution architects, or software developers to adapt and distill complex, technical topics into digestible and delightful learning experiences.
  • You are a lifelong learner who enjoys tackling new subjects and teaching others.
  • You are well-organized and can easily guide large projects through various stages of development while still meeting tight deadlines.
  • You have experience with industry-standard learning development tools such as Adobe Creative Suite, Evolve, and Camtasia.
  • You have experience using an LMS.
  • You thrive in a fast-paced, rapidly-evolving environment that requires juggling multiple time-sensitive projects.
  • You embody all of our core values: #behumble, #startwiththecustomer, #growthmindset, #strivetogether
  • Bonus points: You’ve worked as a software developer or have experience with content management systems!

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share in the success of our company
  • Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
  • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
  • Company paid parental leave to care for and focus on your growing family
  • Use your personal annual education budget to improve your skills and grow in your career
  • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
  • An annual wellbeing stipend to care for your physical, financial, or emotional health
  • A monthly communication stipend and phone hardware upgrade reimbursement.
  • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $105,000 - $110,500
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

#LI-Hybrid #LI-SD2

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice”, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.