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Global Business Development Manager



Sales & Business Development
Lisbon, Portugal
Posted on Tuesday, June 18, 2024

🚀 Series B SaaS in rapid scaling mode
📍 Barcelona or Lisbon (incl. relocation)
🌱 Prioritizing professional growth
💲 Uncapped sales bonuses

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ (awarded the Investment of the Year in the Czechia & Slovakia VC ecosystem), CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Nike. Modern businesses all around the world have been getting onboard fast - CloudTalk has grown from $1M to $10M ARR in only 2.5 years - on track to grow as fast as Shopify, DocuSign or Canva. CloudTalk's retention, NPS and G2 rating are only some of the marks of the great relationship we have with our customers.

About the role:

We are looking for a Sales Development Manager who will drive our global inbound and outbound business development strategy and execution.

What's in it for you?

  • Leadership: Work directly with our CRO, who successfully scaled 360Learning from $0 to $60M ARR.
  • Driving Seat & Impact: Take the lead of our Global Business Development Organization, a strategic pillar of our GTM strategy, and make an immediate impact with direct influence on our growth trajectory
  • Innovation: Contribute to building the #1 AI business communication platform

Ideal candidate:

The ideal candidate will have experience in running a high-volume/high-velocity sales environment with a focus on SMB and Mid-market clients. Strong leadership and coaching qualities are important in this role - ability to help SDRs become stars in a short period of time. We're looking for high-energy, impact-oriented professionals passionate about continuous improvement and hungry to hit performance targets.

In addition, the Sales Development Manager will be a strong sales player with a great understanding of how to implement and ensure the execution of processes that allow the team and total pipeline numbers to scale rapidly. A track record of hitting inbound and outbound targets and SLAs is a strong plus. This role demands a strategic thinker who can ensure disciplined execution and consistent results.

If you thrive in a fast-paced, dynamic environment and are passionate about leading a team to success, we want to hear from you!

Key responsibilities include:

  • Developing and executing a comprehensive strategy for inbound and outbound sales development.
  • Leading, mentoring, and managing a high-performing team of SDRs.
  • Utilizing data-driven insights to refine outreach strategies and improve team performance.
  • Ensuring that all team members are equipped with the necessary tools, training, and support to succeed.
  • Regularly monitoring and reporting on key performance metrics, using dashboards to track progress and identify areas for improvement.
  • Collaborating with sales and marketing teams to align strategies and optimize lead generation efforts.
  • Driving continuous improvement in processes to increase efficiency and effectiveness.

What makes you a great fit:

  • Proven experience managing high-volume/high-velocity SDR teams within B2B SaaS
  • Consistent track record of meeting or exceeding inbound and outbound targets.
  • Strong leadership and coaching skills to develop a high-performing team.
  • Proficiency in dashboard management and data-driven performance improvement.
  • Strategic thinker with expertise in implementing scalable sales processes.
  • Disciplined approach, delivering consistent and precise execution.
  • Excellent communication and collaboration with sales and marketing teams.
  • Passion for continuous improvement and operational efficiency

Why you will love to be a CloudTalker:

We help CloudTalkers grow:

🌱Structured growth along the job level framework
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget

Flexibility is important at CloudTalk:

🏖 Unlimited Paid Time Off & Volunteering Days
🌍 Work 100% remotely in Europe or hybrid in our offices (Bratislava, Prague)
⏳ Flexible working hours
🤩 Home office budget
💻 MacBook for work

We prize well-being:

🏖Recharge Fridays once per quarter
🏋🏼‍♀️Fitness Allowance

We make sure to build connectedness:

👥 Virtual & physical team buildings
💲 Referral bonuses
👕 Company merchandise

What to expect from our Hiring Process:

  1. 40-minute call with our Recruitment Lead
  2. 30-minute Intro call with our CRO
  3. 45-minute Assignment Presentation with our CRO and CMO
  4. 40-minute Values-fit interview with our VP of People