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Team Lead - Infrastructure (Remote in CEE)



Other Engineering
Prague, Czechia
Posted on Friday, November 10, 2023

🚀 Global tech scale-up
🏖 Unlimited Paid Time Off & flexible work hours
🌍 Work 100% remotely or from our offices (Bratislava, Prague)
💡Coaching sessions with our resident communications advisor
💰 Company Stocks

This position is location-flexible. For advertising purposes, we might advertise in different locations.

About the role:

We are building a Platform Engineering organization at CloudTalk, currently with Infrastructure team that might later grow to more teams (e.g. Developer Experience). We are looking for a seasoned Engineering Manager to lead the Infrastructure team and possibly one more team in this space in the future.

What you will do:

  • Lead research and development projects that produce new designs, products, and processes, but also maintain current infrastructure
  • Collaborate with cross-functional teams, including Engineering and Product Managers to understand customer needs and translate them into technical solutions
  • Define the technical vision and roadmap for the suite of products managed by the team, aligning it with business objectives and industry best practices
  • Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion
  • Communicate effectively with stakeholders, providing regular updates on project status, progress, and any potential risks or challenges
  • Participate in engineering-wide technical designs
  • Build, lead and manage a team of talented DevOps engineers on the team providing mentorship, guidance and support to ensure their success
  • Hold regular 1:1’s with team members
  • Hold regular performance reviews with team members
  • Represent the team in engineering meetings
  • Measure velocity and improve efficiency for the team
  • Helps to create and oversee project budgets and engages in cost management strategies
  • Stay up-to-date with emerging technologies, industry trends, and advancements in observability practices to identify opportunities for improvement and innovation
  • Drive innovation in engineering processes and strategies

What we are looking for:

  • Proven work experience as an Engineering Manager or similar role
  • Experience with leading DevOps teams
  • Strong technical background
  • Detail-oriented with the ability to catch errors which can result in major problems
  • Organizational skills for keeping track of various budgets, employees, schedules, and processes simultaneously
  • Experience with building SaaS products is a big plus
  • Strong communication, interpersonal, and conflict resolution skills
  • Great team player

Nice to have:

  • Startup company experience
  • Hands-on experience building cloud infrastructures

Our Tech Stack:

  • Infrastructure runs on AWS
  • Applications runs on EC2 instances; EKS clusters
  • Automation done by Terraform; Ansible
  • Programming languages: PHP; Golang; NodeJS

Why you will love to be a CloudTalker:

🏖 Unlimited Paid Time Off
🌍 Work 100% remotely or hybrid from our offices (Bratislava or Prague)
⏳ Flexible working hours
🤩 CloudPerk - annual budget towards development, health and well-being
💲 Referral bonus up to 5000 EUR
💰 Company Stocks
💡Coaching sessions with our resident communications advisor
📚 Leaders Academy
👥 Virtual & physical team buildings
🏋🏼‍♀️ Multisport benefit card (only cz&sk market)

What to expect from the hiring process:

1. 30-min call with our Talent Acquisition Team
2. 45-min call with the Senior Director of Engineering and one of our Engineering Managers
3. Assignment
4. 60-min call with the Team, assignment review
5. 30-min value-fit interview

About CloudTalk:

Cloudtalk is a next-generation business calling software with the best tool for managing all calls from one place.

With the support of our investors (Point 9 Capital in Germany, HenQ in the Netherlands as well as Presto Ventures and Orbit Capital in the Czech Republic), CloudTalk has grown into an industry leader over the last 4 years, with a globally distributed team of ~150 people and a world-class product (one of the highest-rated Contact Center Software and #2 in the SMB segment on G2🚀

Today, we take pride in delivering a solution used by more than 3000 teams of all sizes around the globe, in industries ranging from fintech to the education sector. CloudTalk is the VoIP solution of choice for well-known organizations like Fujitsu, Mercedes, Oyo, CoachHub, Nokia, Deel, and TIER.

External Referral Program – Recommend a developer to and get a MacBook Air after a 3 months probation period.