Senior Solutions Engineer
Clio
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We’re looking for a Senior Solutions Engineer to join our rapidly growing Sales team in Calgary, Vancouver, or Toronto.
This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion. As an excellent communicator, who is naturally curious and able to explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to help support and close business. You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in presales all the way through proper handoff to the Customer Success teams.
What your team does
Our Solution Engineering team is the swiss army knife of our entire sales organization. With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel and competitive landscape operates and solves specific problems while articulating value to the customer.
What you’ll work on
Lead the technical response to government RFPs, RFIs, and tenders using RFP automation software, ensuring strict adherence to procurement requirements and deadlines.
Provide business and technical sales support for assigned public sector opportunities.
Serve as the senior technical lead and owner of technical deal strategy.
Collaborate closely with Sales to clearly communicate product capabilities, industry best practices, and government compliance standards.
Work with Sales to identify and uncover customer business goals, needs, and pains—and how Clio will accommodate them.
Perform the technical “sell” of the solution, provide proof points of the technology and connect this back to value and the business benefits.
Prove the technical feasibility of Clio’s solutions to highly technical and developer audiences.
Own responsibilities for designing, building and maintaining Clio demo systems, strategies, and resources.
Enable Sales to deliver targeted, persona-based, business-value driven presentations.
Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise.
Partner closely with our customer success and implementation teams to ensure continuity of an amazing customer experience—for life.
Provide Proof-of-Concept (POC) environments and advise on workflow and implementation approaches to assess the feasibility of solutions.
What you may have
4+ years experience working as a Solutions Engineer (SE) for a SaaS provider
Creative problem solver with a proven track record of success
Ambitious, curious mindset to always work to find creative solutions to difficult problems
Understanding of public sector procurement processes, compliance requirements (e.g., data residency, security certifications), and budget cycles.
Strong verbal and written communication skills, with the ability to craft clear, compliant, and persuasive technical responses for complex government RFPs and tenders
Hungry to learn and help team deliver on ambitious goals in supporting the sales organization to meet revenue targets
Comfortable delivering technical sales presentations, product positioning, and objection handling
Ability to build strong relationships with both internal and external stakeholders
Strong technical experience and understanding of cloud technologies, including APIs, database migrations and security infrastructure
Serious bonus points if you:
Have worked in partnership with Government organizations in previous roles
Have a baseline understanding of legal domain knowledge or government court systems.
Possess understanding of government security standards (e.g., FedRAMP, SOC2, PBMM).
Demonstrate a keen interest in improving your craft by using AI
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range* for this role is $108,800 to $127,900 to $147,000 CAD. The expected new hire commission range for this role is $35,900 to $42,200 to $48,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped.*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.