Office Manager
Clio
Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking an Office Manager to join our Workplace Experience team in Calgary. This is a full-time in-office position for candidates who live in Calgary only.
What your team does:
This role reports directly to the Manager, Workplace Experience, and is part of the global Workplace Experience (WX) team. The WX team works closely to manage Clio spaces, design solutions for facility concerns, learn and share knowledge, and create a unique workplace experience for all. In addition, the WX team provides operational support to employee events and People programs, working collaboratively with the People department functions and cross-functional teams.
Who you are:
The Office Manager will oversee all WX Team responsibilities in addition to assuming management responsibilities of local WX Team Members. We are looking for an entrepreneurial spirit who excels as a connector and mentor. This role will appeal to an experienced people leader who is creative, high energy, outgoing, and enjoys creating an exciting environment for employees and guests alike.
What you’ll work on:
Lead Workplace Experience Team development through feedback, coaching, and mentorship per Clio Management guidelines
Lead and manage select Workplace Experience projects
Coordinate with the Manager, Workplace Experience with all spending as it relates to office initiatives and track them appropriately
Champion relationships with internal stakeholders who collaborate with the Employee and Workplace Experience teams to make Clio a world-class workplace
Support logistics involved with workplace renovations, expansions, and new builds
Assume or delegate ownership and manage relationships with key vendors
Being accountable for site operations including deficiencies, coordinating repairs, and tracking deficiency status
Managing front office operations and reception, ensuring the team is upholding the standards of the Global Workplace Experience processes
Ensuring office spaces are well-stocked, clean, and welcoming, including supporting light cleaning of communal spaces
Providing input for and conducting monthly, quarterly, and yearly budget reviews
Leading the planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-site
Maintaining workplace policies and procedures to ensure compliance with local and federal regulations
Oversee the physical security of Clio's office, ensuring secured systems are operational, site access badges are managed, and liaising with the IT/Security team as needed
Serving on the H&S Committee as the ‘Employer Representative’ and assisting with H&S investigations as needed
Collecting and analyzing data to measure the effectiveness of Workplace Experience programs and recommend improvements
Implementing and continuously improving processes and standards for consistently high-impact employee and guest experiences
Perform other duties as required
What you bring:
5+ years of experience in office administration or facility coordination within a corporate office environment
2+ years of experience leading a team
Agility with the comfort to adapt and pivot regularly
Strong interpersonal skills and capacity to develop trust
Great attention to detail with a ‘Marie Kondo’ love of organization
A passion for creating unique and collaborative experiences
Comfort with new technologies and tools
Bonus points if you have:
Tech industry experience
Experience with Slack, Confluence, Asana, and Google Drive
OHS First Aid Level 2
Food Safety Level 1 certification
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counselling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers