Workplace Experience Specialist
Clio
Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Workplace Experience Specialist to join our Workplace Experience team. This is a full-time in-office position for candidates who live in Toronto only.
What your team does:
This role reports directly to the Manager, Workplace Experience and is part of the global Workplace Experience (WX) team. The WX team works closely to manage Clio spaces, design solutions for facility concerns, learn and share knowledge, and to create a truly unique workplace experience for all. In addition, the WX team provides operational support to employee events and People programs, working collaboratively with the People department functions as well as cross-functional teams.
Who you are:
This role will be solely office-based, and will be directly involved in supporting employee events and programs in your local office and community. Most importantly, in this role, you are a key support for all employees in the region, championing Clio's values supporting business priorities, and facilitating an exceptional, and uniquely local, workplace experience.
What you’ll work on:
Front office management and reception, including visitor and employee sign-in and access systems, mail management, and all other shipping/receiving
Orienting employees and guests to the space through conducting site tours and wayfinding
Maintenance of office space, ensuring they are well-stocked, clean, and welcoming; including light cleaning of communal spaces
Identify facility deficiencies, coordinate repairs, and track deficiency status
Maintenance of facility, completing regular facility inspections, keeping up-to-date facility inspection records, and coordination with building services for repairs and maintenance
Act as the local contact for planning and coordination of onsite design-build projects, renovations, and office relocations as needed
Planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-sites
Maintain workplace policies and procedures to ensure compliance with local and federal regulations
Collaborate with cross-functional teams, including People, IT, and OCEO, to ensure workplace policies and programs are executed and aligned with business objectives
Regular facility inspections to ensure all mechanical, electrical, and structural systems are operational
Oversight of the physical security of Clio's office ensuring secured systems are operational, site access badges are managed, and liaising IT/Security team as needed
Sit on the Global H&S Committee and assist with H&S investigations as needed
Assist with workplace technology systems, including AV equipment, video conferencing systems, and space operations software
Manage vendor relationships for F&B, socials, and office supplies
Tracking and processing workplace experience expenses through internal software programs
Collect and analyze data to measure the effectiveness of workplace experience programs and recommend improvements
Employee Experience projects as required
What you may have:
2+ years of experience in office administration or facility coordinator within a corporate office environment
1+ years experience coordinating in-office and/or virtual events
OHS First Aid level 2
Serious bonus points if you have:
Experience with Slack, Confluence, Asana, and Google Drive
Food Safety level 1 certification
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers