Senior Events Program Manager
Clio is transforming how lawyers manage their practice, and we’re seeking a Senior Events Program Manager to join our Marketing team. We offer a hybrid work environment and are open to hiring this person out of one of our hub locations (Vancouver, Calgary, Toronto) or remotely across Canada and the U.S.
As a Senior Events Program Manager, you will create and lead the execution of the plan to drive registrations, attendees, and achieve ticket revenue targets for the Clio Cloud Conference, the best conference in legal. You’ll work as part of the ClioCon core team to contribute to the conference’s vision, execution, and our attendees' experience. You will work closely with the Marketing team and internal customer-facing teams to map out and execute the plan to hit our registration numbers and ticket revenue targets.
What your team does:
Our dynamic team is data-driven and results-focused on meaningful engagement with the legal community, our customers, and our prospects to support our business goals. The Affinity team has a diverse portfolio: managing bar partnerships, live events, monthly meetups, Clio’s CLE webinars, and marketing the Clio Cloud Conference.
Who you are:
You love bringing order to chaos and keeping many tasks on track. You’re excited about the world of events, thrive in an ever-changing environment, and want to see real-world results from the projects you help drive. You are an exceptional communicator and work well within a team. You openly give and receive feedback, and want to grow in your role and with the company.
What you'll work on:
Develop and evolve an overall events strategy, including industry events, curated community events, and other initiative projects that elevate the Clio brand and grow our ground game;
Manage the event lifecycle from start to finish, including sponsorship payments, event goal-setting, event logistics, and ongoing corresponding marketing materials and campaigns;
Get the right content, context, and details to conference organizers and internal staff, and track relevant logistical details and budgets;
Make recommendations and proactively measure and report on portfolio performance against marketing targets and the portfolio’s overall impact on the business;
Run high profile or key areas of the program independently of your manager and surfacing complex problems, constraints, bandwidth issues, and/or financial requirements for input and approval;
Manage multiple projects and priorities at once, with the capacity to execute against the details of upcoming events while also looking ahead and executing against future events;
Solicit and aggregate market intelligence, as well as feedback from staff, partnership teams, demand generation, and other key stakeholders, to incorporate into a strategy and plan around how we improve the portfolio’s impact year over year;
Manage external vendor relationships and contract lifecycles, including vetting and presenting solutions to management that maximize ROI and overall efficiency;
Engage in team and company-based initiatives and discussions; understand how to intertwine, influence, and provide value adds to other areas of the business through your expertise and work;
Travel as required;
Additional duties as required.
What you may have:
5+ years in event management and/or marketing program management, preferably in a B2B SaaS environment
A proven track record of knocking goals out of the park by leading cross-functional efforts
A passion for making sense of multiple moving pieces and can meet deadlines without fail
Natural curiosity, resourcefulness, and motivation to make things happen
The ability to quickly pivot and adapt to rapidly changing circumstances
An entrepreneurial mindset with creative problem-solving skills
Experience enabling sales teams
A master at working cross-functionally and getting buy-in from Senior Leaders
Experience handling and negotiating event and vendor contracts
Strong verbal and written communication skills
Serious bonus points if you have:
Experience with the legal industry and/or B2B SaaS companies
Ability to navigate Asana, GSuite, and Salesforce with ease
Experience leveraging communities and partners to drive better outcomes for events
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers