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Staff Business Analyst, GTM Systems



Costa Rica
Posted on Saturday, March 23, 2024

The Enterprise Architecture team is looking for a Staff Business Analyst to help us define and align our projects. You will play a key role in bridging the gap between business needs and technical solutions on cross-company strategic initiatives. You’ll work closely within our Business Technology, Data, and Analytics teams as well as with stakeholders across Sales & Customer Success, Marketing, and Product, to drive maturity through future-proof design.

The ideal candidate will possess a blend of analytical prowess, business acumen, and strong communication skills to effectively collaborate with stakeholders. They enjoy diving into complex problems and driving alignment while paying mind to the risks and assumptions.

In this role, you’ll:

  • Collaborate with stakeholders to gather and analyze business requirements and objectives for new projects or enhancements.

  • Translate business requirements into clear and comprehensive terms to ensure alignment and understanding among all stakeholders.

  • Understand complex business issues and have the ability to comprehend the technical implications associated with business requirements.

  • Act as a bridge between business stakeholders and technical teams, ensuring that project goals and objectives are clearly understood and met.

  • Propose technology solutions to business problems and facilitate agreements with all stakeholders.

  • Analyze and document business processes, workflows, and systems to identify areas for improvement and optimization.

  • Help define the standards and processes from initial planning to delivery, including templates and guidelines for documenting requirements, documentation, cataloging risks, and mitigation plans.

We’re looking for candidates who have:

  • Proven experience as a Business Analyst or similar role, preferably in the technology or financial services industry or at a SaaS company.

  • Are detail-oriented, systematic thinkers, and thoughtful executors.

  • Experience with business systems and integrations, specifically Salesforce, ERP (e.g., NetSuite), professional services automation (PSA), and data warehouse solutions (e.g., Redshift).

  • Demonstrated ability to operate autonomously and navigate ambiguity on a day-to-day basis, showing proactivity to resolve conflicts and make decisions with minimal support.

  • Demonstrated ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders and competing priorities.

  • Fluency in the go-to-market lifecycle and SaaS business model.

Nice to have experience:

  • Experience in complex role-based access controls, or having worked at a company with multiple Salesforce orgs.

Technologies we use:

  • Salesforce

  • NetSuite

  • Databricks

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.