CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in massive need of overhaul.

This is software that millions of people use for hours and hours a day – and a $50 billion category – yet you probably can't think of a single awesome piece of software in this space.

Attio is changing that. We’re building a radically new type of CRM that is incredibly flexible and as powerful as the most advanced CRM data models, but also as intuitive, delightful and collaborative as today’s best software.

Attio is the CRM of the future: a living, breathing platform that connects with a customer’s GTM stack and evolves with them as they grow – from zero to IPO and beyond.

Why is this role important?

As our Platform Product Manager, you will play a pivotal role in optimizing user onboarding, improving conversion rates, and enhancing customer retention. Your contributions will directly impact our ability to scale efficiently and achieve our growth targets.

We’re particularly interested in hearing from you if:

You have a proven track record in product management, with a focus on optimizing conversion and retention rates, as well as onboarding and billing modules

You excel in collaborating with cross-functional teams, especially data engineers and analysts, to drive data-driven growth strategies

You possess expertise in analytics tooling and business intelligence platforms, enabling you to derive actionable insights

You demonstrate a strong understanding of SaaS metrics and key drivers of user acquisition, activation, retention, revenue, and referral

Whose Team will you join?

You will join our Platform product team that focuses on multiple key areas of the product.

You’ll be working closely with engineering, design, marketing, and customer facing teams.

What is it like to work at Attio?

Attio employees are currently based in the US and Europe. We are all trusted to produce high quality work in the environment that works best for us.

Attio is for people who own their role, learn quickly, are endlessly curious and find happiness in delivering consistently brilliant outcomes that push the company forward. We love to work with people who are passionate about working this way and will do whatever it takes to get things done.

Kindness is evident in how we work and there is a high level of respect across the team thanks to working hard. This allows us all to challenge ideas, be independent and attract world class talent to join us.

What are the role requirements?

In this role, you will be expected to:

Drive significant improvements in user onboarding, conversion rates and time to value, as well as improvements to self-serve billing flows

Collaborate with engineers to enhance data pipelines, automate reporting processes, and develop advanced analytics capabilities

Utilize analytics tools to derive actionable insights and inform growth strategies

Collaborate with cross-functional teams to align growth efforts with our overall product roadmap and business objectives

Establish a culture of continuous improvement in onboarding, conversion optimization, and user engagement across the organization

We believe the right person will have the following attributes:

Technical - A background that includes technical expertise

Analytical - Strong experience leveraging data to drive and inform growth strategies and decision-making

Design - A strong product sense and high bar for UI and UX design

What does the hiring process look like?

We respond to applicants before the end of each week and within 24 hours of each interview, we will request and share feedback at every stage.

Applicants can expect the following:

Introductory phone call ~ 30 minutes

Case study review ~ 45 minutes

Take home challenge ~ 5 hrs

Challenge discussion ~ 45 minutes

Offer stage / Final calls

Some of our interviews are enabled through self-scheduling but we are always on hand to speak to you or answer questions throughout the process. At the offer stage, you may want to speak to more of the team, see a demo or have other suggestions for us.

Everyone who completes at least one of the above stages will be asked to provide feedback on the overall process and offered some help on their career if it's not joining Attio at this time.

What will an offer consist of?

A competitive salary of between £80,000 - £120,000 or equivalent €

Equity in an early-stage tech company on an incredible trajectory

25 days plus local holidays

Remote working and flexibility

Apple hardware and a budget for desk amenities

Regular team events in London

Team off-site in fun places! (We've been to Barcelona, Lisbon and Malta so far)

Enhanced parental leave

ALT

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