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CRM Engineering Lead

Amenitiz

Amenitiz

Posted on Thursday, June 13, 2024
Barcelona Office

CRM Engineering Lead

We started Amenitiz to make technology accessible to independent hoteliers all over the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia.

At Amenitiz, you’ll be working with us toward our shared vision to bring knowledge and innovation to the hospitality industry. We are committed to empowering independent hoteliers and helping them focus on what matters the most to them: crafting fantastic experiences for their guests.

Backed by some of Europe's leading investors, Amenitiz is one of the fastest-growing companies in Europe. We welcome amazing talent to join us on our mission of transforming the industry and growing while having fun!


Sounds fantastic, but why Amenitiz?

We are building a great product:

Managing and streamlining processes in the hospitality industry can be challenging for independent hoteliers, especially when it comes to handling reservations (overbookings) and reducing online travel agencies' (OTAs) fees.

We’ve built an all-in-one platform that provides property owners with everything they need to attract guests, handle bookings, grow revenue, and craft exceptional guest experiences in the most simple and easy way you can imagine.

Our great team is waiting for you:

We are starting 2023 with +250 team members, we foster a culture of positive vibes, empowering each team member to discover their true potential. Within Amenitiz you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

Ready to face new challenges?

Growing fast means more opportunities for everyone. Amenitiz has ambitious expansion plans while striving for operational excellence: this could be opening to new markets, launching new features, building unique business functions, and so much more.

Our software is trusted by over 7,000 hoteliers in more than 37 countries — and this is growing fast! That's millions of bookings a year and countless people working behind the scenes to improve the life of hoteliers and guest experiences. Bring your best and enjoy the ride!

About the role

You love to solve business problems using technology. You are at the crossroads of being a business-oriented person and an engineer. You like automating and scaling processes that people do manually and helping the entire organization save days of tedious work! You are passionate about sales, marketing, customer support, and believe that a successful revenue team is based on a smart and lean CRM and technology at the service of the business. You are ready to roll up your sleeves, dig in and build so that you can have a direct impact on Amenitiz. You want to enable our sales, marketing and customer teams to achieve their mission of generating cash efficiently serving our customers, this role is for you.

As our CRM Engineering Lead you are:

  • You are in charge of our technical revenue engine (Hubspot), playing a key role in building and supporting our cutting-edge marketing, sales and customer operations.
  • You design the UX and the CRM as a product to enable a seamless flow of prospection and customer management across the departments, as well as making it a productive machine for the sales, marketing and customer officers.
  • You leverage your knowledge of lists, workflows, chat flows, integrations, reports, properties, and more to drive success and deliver exceptional results.
  • You develop and maintain a robust and smart operations data models as the foundation of the company business information, leading to the decision making.
  • You own the data quality of our CRM and implementing action plans to improve the quality and prevent any issues.
  • You automate CRM journeys and analyzing and reviewing all journeys to drive improvements.
  • You lead with project management fast-scaling technical projects, you guide detailed projects to success and you help to scale our business forward.
  • You work with a variety of stakeholder across marketing, sales, customer, operations, data and through all the layers of management to ensure that every operation is a success.
  • You are curious, you go on the field to understand how people work, you look for answer through expert networking or any external source that is relevant.
  • You ask question to understand the problem before proposing solutions. You are pragmatic and look for the best solution disregarding if it's the existing or a new appraoch. Only result matter for you.

As our CRM Engineering Lead you will have:

    • Extensive experience using Hubspot.
    • Love for sales, marketing and the revenue engines in tech
    • A proven track record of sales, operations or consulting and you want to apply it to the technical engineering of the CRM
    • Exceptional analytical skills to regularly analyze data and make informed decisions affecting projects and performance.
    • A deep understanding of marketing, sales or customer automation strategy.
    • Exceptional organizational skills, attention to detail while managing multiple projects
    • A strong sense of individual ownerships, roles and responsibility.
    • Creativity and problem-solving capabilities.
    • The ability to adapt easily to fast-changing environments, with a quick turnaround while working collaboratively and positively.
    • Strong communication skills.
    • Accuracy and great attention to detail.
    • Autonomy and the ability to be both a team player and self-driven/motivated.
    • Experience in self-coding and software development, specifically with SQL and Python is a plus
    • Strong project management skills and structured approach.

Some of our favorite perks include…

  • Extensive medical, and wellness coverage to ensure you’re feeling great physically and mentally.
  • We provide Stock Options that ensure you have ownership in our success.
  • Free Spanish and English language classes i
  • Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, Gym, and everyday sunshine and views at the rooftop.
  • We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops.
  • Forget about waiting till the end of the month to get paid. Access your salary any day you want!
  • Flexible remuneration: enjoy saving on restaurants, kindergarten, transport, and training.
  • Energetic, fast-growing, and international environment (26+ nationalities).
  • One of the hottest start-ups in Barcelona, according to the WIRED
  • Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth.
  • Positive impact on the world: https://noos.global/en.
Locations
Barcelona Office
Contact Marta Jimenez Biarge Senior Talent Acquisition Partner – People

Barcelona Office

Workplace & Culture

Amenitiz fosters a culture of positive vibes, empowering each team member to discover their true potential. Within our team, you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

About Amenitiz

We created Amenitiz because we believe technology is the key to making success and profitability accessible to every hotelier in the world - whether in the heart of Paris or the Uyuni Salt Flats in Bolivia.

Our mission is to build an all-in-one platform to help owners grow and manage their vacation properties by making attracting guests, managing bookings, and crafting exceptional experiences simple and easy. We invite you to be part of our growing community and help us redefine the future of online hospitality together.

Founded in 2017
Co-workers 350+ wonderful people
Barcelona Office

CRM Engineering Lead

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