Join the Family. All open roles across the P9 Family are listed below. Don't see the perfect fit? Sign up to join our talent network.

Customer Onboarding Intern -UK & Ireland

Amenitiz

Amenitiz

This job is no longer accepting applications

See open jobs at Amenitiz.
Customer Service
Posted on Friday, January 26, 2024
Customer Onboarding · Barcelona Office

Customer Onboarding Intern -UK & Ireland

Be a guide in the process for British hoteliers transforming their business to new software and their life to the next level!

We started Amenitiz to make technology accessible to independent hoteliers all over the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia.

At Amenitiz, you’ll be working with us toward our shared vision to bring knowledge and innovation to the hospitality industry. We are committed to empowering independent hoteliers and helping them focus on what matters the most to them: crafting fantastic experiences for their guests.

As a Customer Onboarding Intern at Amenitiz you will:

  • Be part of an amazing team of people, working closely with your team leader, and delivering the best service possible to hoteliers and property owners.
  • As the next in line after the sale, you will have a direct impact on ensuring client acquisition, by showing and demonstrating the value of Amenitiz for their businesses.
  • You will use great product knowledge, pedagogy & empathy skills to ensure client retention and make sure Amenitiz will be the last tool they need !
  • You will have a direct impact on customer satisfaction & product adoption, by building great trust and show your expertise of the industry.
  • Make sure clients know how to use Amenitiz and help them become product experts themselves.
  • Build solid relationships with our customers to limit the churn rate by setting them up for success.
  • Ensure optimal use of the solution and look for opportunities to increase revenue per customer by offering relevant cross-selling solutions.

About you:

  • You have outstanding communication skills in English, both spoken and written to be able to understand and speak with customers from all around UK and Ireland.
  • You have at least some previous experience in handling direct communication with others in a professional setting.
  • You are a solution finder rather than a problem solver.
  • You have strong customer orientation and the ability to adapt to other people needs
  • Empathy is one of your strongest abilities, you are able to put yourself in the customers’ shoes and actively handle their requests.
  • Excellent organization and coordination skills, you are not afraid to think outside the box for solutions.

Internships at Amenitiz:
Please apply only if you are okay with these conditions and you have all the right documents.

  • are 6 months long
  • are full time (40h/week)
  • are paid
  • always require an Internship Agreement from your University (and allowance for full time internship)
  • requires a EU passport

Sounds fantastic, but why Amenitiz?

Backed by some of Europe's leading investors, Amenitiz is one of the fastest-growing companies in Europe. We welcome amazing talent to join us on our mission of transforming the industry and growing while having fun!

We are starting 2024 with +300 team members, fostering a culture of positive vibes, and empowering each team member to discover their true potential. Within Amenitiz you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

Ready to face new challenges?

Growing fast means more opportunities for everyone. Amenitiz has ambitious expansion plans while striving for operational excellence: this could be opening to new markets, launching new features, building unique business functions, and so much more.

Our software is trusted by over 10,000 hoteliers in more than 37 countries — and this is growing fast! That's millions of bookings a year and countless people working behind the scenes to improve the life of hoteliers and guest experiences. Are you ready to bring your best and enjoy the ride?

Some of our favorite perks include…

  • Our beautiful and spacious office is located right in the heart of Barcelona (Ronda de Sant Pere). Daily fruits, Tuesday breakfasts, Thursday after-office, Gym, and everyday sunshine and views at the rooftop.
  • We do monthly team-building activities. From sailing the Mediterranean Sea and shows like Cirque du Soleil, to poetry, cooking, or magic workshops.
  • Energetic, fast-growing, and international environment (26+ nationalities).
  • One of the hottest start-ups in Barcelona, according to WIRED.
  • Eager to be inspired and learn? We will buy ANY book you want, while also having a deep library with amazing knowledge to trigger your growth.
  • Positive impact on the world: https://noos.global/en.


Team
Customer Onboarding
Locations
Barcelona Office
Employment type
Internship
Job language
English
Contact Zofia Bronikowska Junior Talent Acquisition Specialist – People

Barcelona Office

Workplace & Culture

Amenitiz fosters a culture of positive vibes, empowering each team member to discover their true potential. Within our team, you'll find a group of passionate, friendly, and ready-to-take-ownership people, who deliver a committed working environment.

We endeavor to bring our best every day, leading with kindness, and building a client-first culture of success. We are ready to roll up our sleeves and leave the place better than we found it.

About Amenitiz

We created Amenitiz because we believe technology is the key to making success and profitability accessible to every hotelier in the world - whether in the heart of Paris or the Uyuni Salt Flats in Bolivia.

Our mission is to build an all-in-one platform to help owners grow and manage their vacation properties by making attracting guests, managing bookings, and crafting exceptional experiences simple and easy. We invite you to be part of our growing community and help us redefine the future of online hospitality together.

Founded in 2017
Co-workers 350+ wonderful people
Customer Onboarding · Barcelona Office

Customer Onboarding Intern -UK & Ireland

Be a guide in the process for British hoteliers transforming their business to new software and their life to the next level!

Already working at Amenitiz?

Let’s recruit together and find your next colleague.

This job is no longer accepting applications

See open jobs at Amenitiz.