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Solutions Consultant

15Five

15Five

United States · Remote
Posted on Saturday, August 17, 2024
As a 15Five Solutions Consultant, you will accelerate bookings and renewal ARR by demoing the 15Five platform to prospects and customers. The Solutions Consultant is the top platform solution expert communicator in the business. Time will be spent perfecting demo paths by persona/outcome/sku, storytelling, influencing, and working collaboratively with Sales or AM reps to earn vendor of choice.

AREAS OF FOCUS

  • Serve as the top expert on our product/service, understanding all technical aspects of the capabilities and how it all fits into prospect or customer processes and outcomes
  • Build and conduct demo flows by persona/outcome/sku with a specialty either in the prospect or the customer motion
  • Serve as an expert in HR tech and related trends to bring into deal conversations
  • Compelling customer stories memorized and inserted into demo flowsKnow and show best practice use cases
  • Confidently right-size demonstrations of our platform to executivesHelp drive deals forward with AE or AM by serving as the on-demand technical expert
  • Stay up to date on competitor functionality and points of differentiation
  • Support revenue teams with video creation, second voice emails, or other activities that support winning ARR for the organization
  • Bubble product gap/market gap themes to leader in order to influence roadmap
  • Manage pre-deal execution of pilots/POCs as needed
  • Support a managed trial process or ROI calcs as neededFill RFPs or infosec forms as needed
  • Support our Sales Enablement team in the development of product/service-related training for 15Five sales staff as needed

WHAT YOU'LL BRING

  • 3+ years experience as SC/SE in SaaS (IMs or AEs in SaaS with 85%+ attainment on revenue goals may be considered)
  • “Startup” attitude of hustle and urgency
  • Expertise in market-facing activities, ability to handle tough buyer questions and technical aspects of technology+human platforms with ease
  • Experience and comfort with delivering interactive content to executives and to implementers
  • Strong technical skillset and understanding of how features flow into real world outcomes
  • Ability to thrive in a fast-paced, ambiguous start-up environmentUnderstanding of complex, consultative selling
  • Genuine passion for 15Five’s vision

IMPACT

  • By The 1 Month Mark
  • Completion of 15Five’s new hire onboarding and job-specific training for the Solutions Consultant role
  • Personal OKRs for the quarter set
  • Comfortable with our team selling processBuilt a foundational relationship with cross-dep’t stakeholders in Sales, AM, PM, and R&D
  • Proficient in level 1 demos of all core products with 7 demos completed
  • Understanding of level 1 competitive knowledge
  • By The 3 Month Mark
  • Actively working live deals with AEs or AMs doing an average of 10-12 demos/week
  • Established as a liaison to a specific product offering with R&D
  • Be a product solution master: know and be able to demonstrate the entire solution to executives, implementers, and end user managers.
  • Consistently apply inquiry and restraint in sharing minimum screens necessary to win VOC
  • Demonstrate your increasing expertise on HR tech trends and storytelling
  • Mastery of competitive landscape and talk tracks for differential demosHave seen 7+ personal SC-attach deals go closed won
This is a full-time, salaried exempt position working remotely. The typical work week will be Monday through Friday, between the hours of 8:00 am and 6:00 pm (flexible), working an expected 40+ hours/week. Due to this role supporting demos in varying time zones, there may be some early morning or after hours meeting requirements and up to 25% travel.